HEAR WHAT OUR CLIENTS HAVE TO SAY...
Above and beyond my expectations! GCI not only offers the latest in home automation, they also provide outstanding service throughout the design and installation process. The installation of my Control 4 system and home security system was flawless, and two years later, Dan and Chris are still readily available to answer any questions and provide technical support. Knowing their attention to detail, I recently hired GCI to integrate a lighting program (for indoors and outdoors) into our automation system - again, wonderful service all around
Global Custom Integrations was reasonably priced (compared to competitors), and the service we received was more than worth it! My wife and I have been so pleased with all of our interactions with GCI, that I have hired them to install a video surveillance and security system for my business. I am confident that if you choose to go with GCI, you too will have the same level of experience.
Alex F - Chappaqua, NY
Right from the beginning my experience with GCI was stellar. When I initially sought to install a Control4 system, GCI took the time to explain all the ins and outs of the system so I could make an informed decision on what work needed to be done. As a result, not only do I have an expertly designed and professionally installed system, Dan and Chris are always available to help with minor issues both related and unrelated to the work that was done. I couldn't be happier with the guys at GCI. I wholeheartedly recommend their work.My system is awesome!
Aaron, F - Harrison, NY
Professional and available! I already had a Control 4 system in my house, which I had been maintaining on my own, when I contacted GCI. My system was about 6 years old, and needed updating. I also wanted to implement some new enhancements. Having had a bad experience previously, I was hard on the GCI team – wanted to know exactly what they were going to do, and how they were going to support me. They cleaned up my entire system, updating every single item with the newest software (we have over 100 programmed light switches) – which was more difficult than installing an entirely new system. They managed to keep costs down, working with old components when possible, and upgrading to new ones where it made the most difference. As with any system, the main test came after installation. The support has been awesome. There has not been an issue that has not dealt with on the same day – including one on Christmas Eve! Thank you GCI.
Jacqui M - Scarsdale, NY
Dan and Chris – You already know how exceedingly pleased we are to have worked with GCI on our home automation system. The work was complicated and your straightforward and organized approach to this large project – from initial bids through execution and after-market services – made it all seamless. I have never dealt with professionals who have such mastery of their product and are able to manage budgets and timelines so effectively. Your work has made our home an even more special place to us and we feel so fortunate to have found people who are so proactive, responsive and capable. Working with GCI is an honest, straightforward and uncomplicated experience – testament to the fact that Dan and Chris love what they do.
Mr. & Mrs. Smith - Tribeca, NYC
Mr. Dan Hong, Managing director of Global Custom Integrations, has done a terrific job for me.
Two years ago I purchased an apartment in NYC with a Crestron system already installed. The system was installed approximately 10 years prior to my purchase and did not work. I called a company specialized in Crestron systems to fix the problems. It did cost me a lot of money but the system still did not consistently work. A friend of mine suggested to call Global Custom Integrations. Mr. Hong eliminated the Crestron components that were obsolete or did not work and replaced them with new components. He retained some components still working and built a new system that works reliably to my total satisfaction. Mr. Hong demonstrated a deep understanding of all system components, old and new. After the installation Mr. Hong has kept in touch with me and could remotely make all changes I requested.
The cost of all services provided by Mr. Hong has been very reasonable and it was a great pleasure doing business with him. I am glad to recommend him for his technical skills, his professional integrity and his kind disposition.
Pio De Feo - Central Park West, NYC